Shipping methods

ZeRack undertakes to prepare all your packages with the utmost care. To allow you to receive your products in a timely manner, ZeRack offers various fast and reliable delivery methods:

For International:

International Colissimo

The International Colissimo service of the Post guarantees delivery of your products worldwide within 3 8 days

DHL-Standard

DHL is our partner for the economic and secure international deliveries. DHL-Standard, the delivery time (shipments in Europe) is 2 to 6 working days from the shipping date. For shipments outside Europe, we invite you to consult the list of DHL shipping delays worldwide.

ZeRack undertakes to prepare all your packages with the utmost care. To allow you to receive your products in a timely manner, ZeRack offers various fast and reliable delivery methods:

For France :

The post office

The Post Service guarantees delivery of your products in France within 48-72 hours.

Mondial Relay

Delivery in France, Belgium and Luxembourg.

With its 4300 Relay Points in France, Mondial Relay offers a simple solution to remove your parcel. Mini-markets, newsagents, dry cleaners, florists ...: Relais Points are traders of proximity. Mondial Relay and has a unique and dense network allowing you to easily find a Point Relais near you.

The delivery of your package will be made in within 3 to 5 working days.

You will be informed by e-mail of the arrival of your package in the Relay Point your choice. You then have a period of 14 days to remove your products.

Expeditions

Shipping your package

Packages are generally dispatched within 2 days after receipt of payment. Regardless of the delivery method chosen, we send you a link to track your package online.

Shipping charges include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, whereas transport fees vary according to the total weight of the package. We recommend that you group all your items in one order. We can combine two orders placed separately, and shipping fees will apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.